Política de reembolso

We apologize that your order did not work out. We strive to make sure that you are completely satisfied with your purchase.

To initiate a return or exchange, please send an E-mail to with "Order Return" in the subject line. In the E-mail include your Order Number, full name, E-mail address, and description of the issue with the item. We will contact you within 48 hours to confirm the request and provide you further instructions for returning the item(s).

Return Policy:

Harbour Colectiv customers have 14 days from the order receive date to return or exchange full priced items only. Returned items must be unused, unwashed, in original packaging, and with original tags. All shipping charges for returns or exchanges are completely covered by the customer. ALL SALES ARE FINAL.

Items marked as FINAL SALE are not eligible for return or exchange.

Once the item has been returned to us and processed, you will receive your store credit via E-mail. Return processing can take up to 5 business days to complete after item is received. Store credits are only valid for use online at